Cancellation Policy

At Vshift Textile, we strive to ensure a seamless shopping experience. However, we understand that sometimes orders may need to be canceled. Please review our cancellation policy below.

1. Order Cancellation by Customer

• Customers can cancel their order before it is shipped by contacting us at info@vshifttextile.com or calling 97252 31068.
• If the order has already been shipped, it cannot be canceled. Customers may refer to our Return & Refund Policy for further assistance.
• For prepaid orders, the refund will be processed to the original payment method within  1 business days after cancellation approval.
• Cash on Delivery (COD) orders cannot be canceled once they are dispatched.

2. Order Cancellation by Vshift Textile

We reserve the right to cancel an order under the following circumstances:

• If the item is out of stock or discontinued.
• If there is a pricing or technical error on the website.
• If fraudulent activity or an invalid payment method is detected.
• If the customer provides an incorrect or incomplete address leading to failed delivery.

In such cases, the refund (for prepaid orders) will be processed within 1 business days to the original payment method.

3. Refund Process for Canceled Orders

• If a prepaid order is canceled before shipping, a full refund will be issued within  2 business days.
• If an order is canceled due to unavailability or other reasons from our end, the full amount will be refunded.
• COD orders cannot be refunded unless returned as per our Return & Refund Policy.

4. Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider. Refunds may take some time to reflect in your account. If the issue persists, contact us at info@vshifttextile.com.

5. Contact Us

For any cancellation-related queries, contact us at:
📧 Email: info@vshifttextile.com
📞 Phone: 97252 31068
🌍 Website: www.vshifttextile.com

Thank you for shopping with Vshift Textile!